Community Engagement and Partnership Manager

Community Engagement and Partnership Manager
Bournemouth

Hours: 37.5 hours per week
Salary: £30,900 per annum 

This is an incredible opportunity to work for a forward-thinking community equipment services provider, who’ll support you to be the best you can be in your chosen field! 

Join us as our new Community Engagement and Partnership Manager  at Medequip Assistive Technology Ltd and let us empower you to truly make a difference. 

Our continued employee development programmes, internal training and exceptional leadership will give you the ability to continuously develop yourself professionally whilst providing person-centred support.

You’ll be supported by an excellent team of professional and ever developing co-workers who all identify and align with Medequip’s values.

Who are Medequip? 

Medequip is the leading provider of medical equipment services to local authorities and the NHS across the UK, delivering a wide range of equipment and support to people in their own homes, keeping people independent for longer. 

About the role

As the Community Engagement and Partnership Manager for Medequip Assistive Technology Ltd you will lead our stakeholder engagement, manage service-user involvement, and support continuous service improvement.

Your day-to-day responsibilities will include, but not be limited to:

• Develop and deliver the Community and Engagement Strategies.
• Build and maintain strong relationships with key stakeholders, including a service user board.
• Oversee service quality assurance, complaints handling, and improvement initiatives.
• Coordinate engagement events locally and nationally, including media activity and press releases.
• Manage and monitor all service-related social media accounts.
• Support learning from complaints and provide guidance for operational improvements.
• Produce stakeholder listings and engagement materials.
• Lead and coordinate marketing activities and internal communication of engagement plans.
• Identify new engagement opportunities and ensure activities remain modern and relevant.
• Manage service surveys and support compliance with company and statutory standards.

About you

Above all, you will identify and align with our company values:

• We keep our promises.
• We empower people to be accountable for their actions and performance.
• We help people with empathy, courtesy, dignity and kindness.
• We show respect and are trusted by our colleagues, suppliers and customers.
• We believe in teamwork and are passionate about our work.
• We encourage innovation and the development of technology.
• We embrace change and seek to achieve excellence.
• We deliver cost effective, efficient and safe healthcare solutions.

Qualifications and experience required.

• Minimum 3 years’ experience in a public, healthcare, or service-based role
• GCSEs including Maths and English
• Budget management experience
• Assertive, highly motivated, flexible, and a strong team player
• Full clean driving licence

We welcome applications from all sections of the Community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know. 

We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip’s Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.  

This role may be subject to an enhanced DBS disclosure and satisfactory references.

This role is not eligible for sponsorship. Candidates without satisfactory right to work in the UK are unlikely to be suitable.