Responder

Responder
Cumbria

Hours: 14 hours per week
Salary: £9,300.00 per annum

This is an incredible opportunity to work for a forward-thinking community equipment services provider, who’ll support you to be the best you can be in your chosen field! 

Join us as our new Responder at Medequip Assistive Technology Ltd and let us empower you to truly make a difference. 

Our continued employee development programmes, internal training and exceptional leadership will give you the ability to continuously develop yourself professionally whilst providing person-centred support.

You’ll be supported by an excellent team of professional and ever developing co-workers who all identify and align with Medequip’s values.

Who are Medequip? 

Medequip Assistive Technology Ltd is a dynamic and fast-growing company, a leading provider of Healthcare Service solutions. Our mission is to help people stay independent for longer, with their families, in their own homes. 

A Careline Responder is based at home and responds to calls from our clients - who press their buttons on their alarm units, which automatically comes through to our own friendly Emergency Response Centre. From there, our operators contact the nearest Careline Responder who goes to assess the situation and assist the client or get assistance from the emergency services if a client is injured, this is a role that benefits from people’s life skills.

Medequip as a values-driven organisation places an emphasis not only on results but also on how those results are achieved. There is particular focus on safety, empathy, respect, teamwork, and excellence in all we do.
 

About the role

Your day-to-day responsibilities will include, but not be limited to:

• To make immediate response to alarm calls and make prompt attendance, assessing the care and support needs of people at risk and to provide or facilitate appropriate support.
• Dealing with maintenance and installing alarm equipment at clients’ premises and explaining how the equipment/alarm works.
• To undertake ‘last resort’ personal care when on a call-out should it be needed to maintain the client’s dignity.

• To assist with the promotion of the service in local communities

   

About you

Above all, you will identify and align with our company values:

• We keep our promises.
• We empower people to be accountable for their actions and performance.
• We help people with empathy, courtesy, dignity and kindness.
• We show respect and are trusted by our colleagues, suppliers and customers.
• We believe in teamwork and are passionate about our work.
• We encourage innovation and the development of technology.
• We embrace change and seek to achieve excellence.
• We deliver cost effective, efficient and safe healthcare solutions.

Qualifications and experience required.

• Genuine empathy for the welfare of elderly adults, this role will suit you.
• Based within Workington surrounding area.
• Full UK driving licence, and some access to an appropriately insured and taxed vehicle for business use.
• No specific experience is necessary, only a responsible and caring nature and a flexible approach.

What we offer

• Continuous training, development & management support given by Medequip Connect.
• Care First employee assistance programme including free counselling.
• Free uniform
• Work Phone
• Opportunities for career progression.

We welcome applications from all sections of the Community as an Equal Opportunities Employer. We are also happy to make any reasonable adjustments at any stage of the recruitment process should you need it, please let us know. 

We take our data privacy seriously and commit to processing your data in line with GDPR guidelines. Medequip’s Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed in connection with our recruitment processes.  

This role may be subject to an enhanced DBS disclosure and satisfactory references.

This role is not eligible for sponsorship. Candidates without satisfactory right to work in the UK are unlikely to be suitable.